Quality Policy
"It is the policy of Pacific Die Casting Corporation to provide safe and reliable products and services at a level of quality that meets or exceeds our customer's expections."
This simple statement is the cornerstone of Pacific Die Casting Corporations quality program. We are committed to producing precision castings, raw and machined, that are safe, consistent, and error-free. This is fundamental to our business, and is the responsibility and mission of every employee, from the office staff to the shipping dock.
ISO 9002 Certified
As part of the ongoing commitment to quality, Pacific Die Casting Corporation became ISO 9002 certified in June of 1998. As one of the largest and most respected registrars in the United States, UL continually ensures our compliance to the American and international quality standards.
We continue to improve our quality processes, focusing on three primary areas:
- Team-based Problem Solving These efforts are directed at prevention, rather than detection, ensuring that problems do not repeat. Our preventive actions allow us to provide better solutions for our customers, which result in long-term satisfaction and cost savings.
- Training Every employee is enrolled in our comprehensive training program. We provide training in use of quality tools, such as SPC, FMEA and specific customer QA needs. We ensure that equipment upgrades and training materials focus on consistent quality goals.
- Closing the Loop We ensure that our processes and improvement efforts are properly focussed, by verifying our needs against the outcome. We use both external and internal audits of procedures and processes, and our documentation and measured results are reviewed to ensure continuing improvement in our mission to meet our customers needs.
Continuous Improvement
Year after year, our quality improves. We are committed to this trend, and constantly strive for excellence. We consider ourselves partners not only with our customers, but also with our vendors, creating a network of companies vested in the success of each other.
Click here PacificDieCasting.com to see a video tour of our total quality empowerment in action throughout our plant
